External AI Chatbots
What is an External AI Chatbot?
Last Updated: January 5, 2026An External AI Chatbot is an AI-powered assistant that lives outside your dashboard and interacts directly with your audience — on your website, landing pages, or messaging platforms. With AllosAI, external chatbots are designed for real conversations, not internal testing. They help you answer questions, guide visitors, and capture leads automatically. How an external chatbot works Once created and embedded, the...
Creating your first chatbot
Last Updated: January 5, 2026This guide walks you through creating your first External AI Chatbot step by step. The process is structured, guided, and takes only a few minutes. Step 1: Open the chatbot section You’ll now enter the chatbot creation flow. Step 2: Configure (basic behavior) This step defines what your chatbot is and how it behaves. Required fields Language Choose...
Embedding the chatbot on your website
Last Updated: January 5, 2026Once your chatbot is created, you can embed it on any website by adding a small script. No backend access or complex setup is required. The embed code (copy & paste) You’ll find this in Test & Embed inside your chatbot settings. You can adjust: Where to place the script In general, paste the script before the closing </body> tag of...
Knowledge Base setup
Last Updated: January 5, 2026It is the main source for help, support, and documentation shown inside the chatbot. Unlike Documents, Knowledge Base articles are user-facing and chatbot-readable. What the Knowledge Base is for Use the Knowledge Base to: Only content added here is used by the chatbot as trusted help content. Creating a Knowledge Base article Go to Smart Bots → Knowledge Base and click Create...
Training your bot with documents
Last Updated: January 5, 2026Training your bot allows it to understand and answer questions using your own content. This is done directly inside the chatbot creation flow and can be updated at any time. Where training happens When creating a chatbot, Step 4: Train lets you add training sources. You can also revisit training later: This opens the same training interface. What...
Lead capture forms
Last Updated: January 5, 2026Lead capture forms allow your external chatbot to collect contact information from users directly inside the chat — without sending them to a separate form or page. This turns conversations into measurable leads. What are lead capture forms? Lead capture forms are built-in chatbot features that ask users for information such as: They appear naturally during a conversation,...
Smart AI Bots channels
Last Updated: January 5, 2026Chatbot Channels allow you to extend your External AI Chatbot beyond your website and make it available on messaging platforms. The same chatbot logic, training, and behavior are reused across all channels. Currently supported channels: Both channels also support AI → Human handoff, so live agents can step in when needed. External Chatbot – Telegram integration Telegram integration...
