The AllosAI dashboard is the central place where you create, manage, and monitor everything AllosAI generates or uses.
Each section in the sidebar has a clear, distinct role.
Below is a corrected and simplified explanation, aligned with how the platform actually works.
Documents #
Documents are all assets generated or used inside AllosAI.
This includes:
- Text content (drafts, posts, notes, generated text)
- Images and visual assets
- Other generated or uploaded files
Documents are your workspace content.
They are not automatically visible to users or chatbots unless you explicitly use them elsewhere.
Think of Documents as: Your internal content library inside AllosAI.
Smart Bots #
AI Bots #
This is where bot behavior and training happens.
Here you:
- Create and manage AI bots
- Configure how bots respond
- Define instructions and behavior
- Control bot training logic
If you want to teach a bot how to behave or respond, this is the section you use.
Bot Knowledge Base #
The Bot Knowledge Base is what users see in external AI chats as help or documentation.
It is:
- The help content shown inside external chatbots
- The source of answers for visitors
- Structured support and FAQ-style information
This is not the same as Documents.
Think of the Knowledge Base as: Public-facing help content used by external chatbots.
Human Agent #
- Enables handoff from AI to a human
- Allows real people to reply to conversations when needed
Bot Contacts #
- Stores contacts and leads captured by chatbots
- Keeps conversation-related data organized
Social Media Suite #
This section controls publishing and automation, not chat.
It includes:
- Social dashboard
- Scheduled posts
- Content calendar
- AI RSS automation
- Social media account settings
This is where you manage when and where content is published.
AI Content #
Optional AI tools that support creation, such as:
- AI Chat
- Writing and editing tools
- Content assistance
These tools help you create content, but they are not the same as bots or social automation.
How everything fits together #
A simple way to understand the dashboard:
- Documents → what AllosAI creates and stores
- AI Bots → how bots think and behave
- Bot Knowledge Base → what external users see as help
- Social Media Suite → where content gets published
Each part has one clear job, so nothing overlaps or conflicts.
The dashboard is designed so you can:
- Create content
- Train bots
- Show the right help to users
- Publish to social media
All from one place, without mixing internal content and public-facing answers.
